We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at topmountaindesigns@gmail.com.

Due to the customization of some of our products, returns are not accepted and are non-refundable. If you have a problem or concern with an item, please don't hesitate to contact us at topmountaindesigns@gmail.com. 

Customer satisfaction is very important to us and we are here to help, please include your name and order description in the email. You should receive a response in 24 hours. Please note that if you send an email over the weekend, you will receive a response the following Monday. We will do everything we can to resolve any issues with your order and make it right! 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at topmountaindesigns@gmail.com.

We want to thank you for shopping at Top Mountain Designs. It is our goal that our customers have a great experience shopping with us, and we take great pride in the unique experience we provide.

The best way to get a hold of us is through our email topmountaindesigns@gmail.com

Every order at Top Mountain Designs is designed by us for you, your satisfaction is our mission, and we will do all we can to put a smile on your face

• We do flat-rate US shipping which can vary depending on the item purchased or FREE on US orders over $75!
  
• Turnaround time for custom orders is 5-15 BUSINESS DAYS

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